Data protection information
We take the protection of the personal data of our customers and those interested in our offers very seriously and would like to disclose the following with regard to how we use personal data.
Personal data is collected when you visit or use our website. Personal data is understood as inventory data, for example a person’s name, address and usage information (e.g. password, IP address).
Data which is provided to us by customers in connection with orders in our online shop, such as in particular invoice and delivery addresses and other information required to process the order, is necessary for the justification, execution and processing of the contracts as well as for the purpose of future customer service and customer care and we process and use the data accordingly. We use the data given to us in this respect to process orders, deliver goods and services and process payments. No further communication of personal data to third parties takes place; in particular, the data is under no circumstances sold or forwarded for other reasons to third parties.
When opening a customer account, the basic data supplied and usage data are stored separately. This means that in future you can log in with the e-mail address and password you have provided without having to re-enter all the details.
Insofar as third parties are commissioned to carry out tasks – such as the delivery of shipments of goods and packages or the processing of payments – personal data is made available to them that is required to fulfil their tasks. The data is not used for other purposes; they are obliged to treat the information received according to this privacy statement and the German Federal Data Protection Act.
Credit check by SCHUFA and scoring
If we provide goods or services in advance of payment (e.g. delivery against invoice), we reserve the right to carry out a credit check based on a mathematical and statistical procedure to preserve our legitimate interests. We pass on the personal data needed for the credit check to the following service provider:
SCHUFA Holding AG
The credit check can include probability values (so-called score values). Score values included in the result of the credit check are based on a scientifically acknowledged mathematical and statistical procedure. We use the result of the credit check in relation to the statistical probability of a shortfall in payment to make a decision on the establishment, execution or termination of a contractual relationship.
Credit and identity check by Paymorrow
To estimate the liability risk and to carry out the credit check, Paymorrow or partner companies commissioned by Paymorrow communicate your address, where necessary, to financial credit agencies for credit checking in the framework of legal admissibility and under consideration of your respective protectable interests in the exclusion of the transfer and use when you register for purchase against invoice. We acquire information on your payment history from the following credit agencies that store data for the provision of information:
- Bürgel, Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg, phone: +49 (0) 40 - 89 80 3 -- 0, fax: -777
- CEG, Creditreform Consumer GmbH, Hellersbergstr. 11, D-41460 Neuss, phone: +49 (0)2131-109501, fax: -557
- DeltaVista. Deltavista GmbH, Freisinger Landstr.74, DE-80939 Munich phone.: +49 (0)89-7244880, fax: - 22
For its own credit assessment purposes, Paymorrow or partner companies commissioned by Paymorrow retrieve, if necessary, credit check information based on mathematical and statistical procedures from the institutions mentioned. In these cases, you consent to the communication of your first and surname, street, house number, post code, town/city and date of birth to the institutions mentioned above. In this respect, Paymorrow ensures that both the commissioned partner companies and the institutions mentioned process and/or use the data exclusively in the context of the purpose.
All credit checks are carried out to avoid difficulties arising from payments. The exchange of data between Paymorrow, partner companies commissioned by Paymorrow and other economic information services protects online traders from damage that has a long-term effect on selling prices. Therefore, as an end customer, you also benefit from customer data being checked for this purpose.
By choosing the payment method “purchase against invoice”, you give your consent in the order process for Paymorrow to communicate your personal data (first name and surname; place of residence [street, house number, postcode, town/city]; date of birth) to SCHUFA Holding AG, Kormoranweg 5, DE-65201 Wiesbaden for the purpose of identity verification as follows: “Consent to carry out an identity check: When you purchase against invoice via Paymorrow GmbH, you consent for your personal data to be communicated to SCHUFA (SCHUFA Holding AG, Kormoranweg 5, DE-65201 Wiesbaden) for the purpose of identity verification and for SCHUFA to then relate back to Paymorrow GmbH the extent of the accuracy of your entered details with the information stored on their system as a percentage and, where applicable, a reference to an identity-based legitimacy examination carried out by SCHUFA or another contractual party. Using this accuracy score, Paymorrow GmbH can determine whether SCHUFA has a person in its database with the same address that you have given. There will be no further exchange of data or communication of differing addresses and your data will not be stored in the SCHUFA database. For legal reasons, only the act of an address being checked by SCHUFA will be logged.”
You have the right to revoke your consent for data relating to your person to be used, communicated or processed in writing at any time.
The e-mail address collected with the order will not be automatically processed or used for marketing measures, such as sending information for advertising purposes via e-mail (newsletter). Customers do, however, have the opportunity to subscribe to the newsletter we offer.
In order to explain how the protection of the data is assured and which data is collected for which purpose, we provide information about the data processing in detail. The data sent to us by the individual user’s browser (server logs) is automatically stored away into the inevitable statistics of the server. However, this data cannot be traced back to individuals. A consolidation of the retained data with other data sources does not occur.
Stored data specifically refers to the following:
– Browser type/version
– Operating system used
– Referrer URL (origin URL)
– IP address of the accessing computer
– Time of the server request
– Visited HTML pages
When you log into the login area, the date, time and the current login identification will also be stored.
Temporary cookies in the form of alphanumeric identifiers are set in the (virtual) shopping cart and are deleted when the browser is closed. The online shop can also be used without cookies if these have been blocked by the user. Furthermore, if the user does not block the positioning of cookies, the user identity is retained in encrypted format without corresponding personal data in order to enable a simplified login. With the help of cookies, usage data is collected, processed and used to steer the activities within the online shop. The cookies especially serve to facilitate an easier login and the listing of product views already selected as well as the summarized display of several products in the (virtual) shopping basket. The data in your shopping basket remains stored there until you either delete it or finalise your purchase.
Cookies also log if you were referred to our online shop via links on an external website (so-called affiliate or price-comparison tracking). With the help of cookies, usage data is collected, processed and used to determine whether you were referred to our online shop via an affiliate or price-comparison website. If the user accepts the positioning of these cookies, they will be deleted on expiry of a thirty-day period at the latest.
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer to analyse your use of the website.
The information generated by this cookie concerning your use of this website (including your IP address) is transferred to one of Google's servers in the USA, where it is stored. Google will use this information to evaluate your use of the website, to produce reports on website activities for their operators and to provide other services related to the use of the website and of the Internet.
Google will also transfer this information to third parties if necessary, provided that this is required by law or insofar as third parties have been commissioned to process this data by Google. Under no circumstances will Google connect your IP address with other data retrieved by Google.
You can adjust your browser software to prevent the installation of cookies; we would like to point out, however, that if you do so, you might not be able to make full use of all the functions on this website.
Through the use of this website, you express your consent to the processing of data collected by Google about you in the manner described above and for the purposes previously mentioned.
The collection and storage of data by Google Analytics may be refused at any time with effect for the future. You can find out more at https://tools.google.com/dlpage/gaoptout?hl=en.
This website uses so-called social plugins (“plugins”) from the social networking site Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, US (“Facebook”). The plugins are indicated by the Facebook logo or by the “Social plugin by Facebook” or “Facebook Social Plugin” description. You can find an overview of the Facebook Plugins and what they look like here: http://developers.facebook.com/plugins
When you access a page of our website that contains such a plugin, your browser sets up a direct link to the Facebook servers. Facebook sends the plugin's content directly to your browser, which integrates it into the website.
Through integration of the plugin, Facebook obtains the information that you have accessed the relevant page on our website, even if you do not have a Facebook account or are currently not logged into Facebook. This information (including your IP address) will be sent directly from your browser to a Facebook server in the US, where it is stored.
If logged into Facebook, Facebook can directly associate your visit with your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, the corresponding information is also transmitted directly to one of Facebook’s servers and stored there. The information will also be published on Facebook and will be visible to your Facebook friends.
Facebook may use this information for the purposes of advertising, market research and the user-oriented design of the Facebook pages. For this purpose, Facebook creates profiles regarding usage, interests and relationships, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide further services related to the use of Facebook.
If you do not wish Facebook to allocate the data collected via our website to your Facebook account, you must log out from Facebook before visiting our website.
You have a right to be provided with information free of charge relating to your stored data and where applicable, a right to have this data corrected, blocked or erased. We can provide details about the stored personal data to the extent already specified – especially the details provided by customers in connection with orders. Consent given regarding the processing of your data may be retracted at any time with effect for the future – this can be done in writing to the address below or by sending an e-mail.
If you have any further questions about data processing, please get in touch with Mr Robert Zaun at the following address.
ring° boulevard 2
Tel: +49 (0)2244/9000-3
Fax: +49 (0)2244/9000-59